TV Tuning &
TV Set Up Service
Newcastle

With hundreds of happy customers, you can rely on Paul Sutherland from TV Magic Newcastle for fast service without compromising on quality.

Get back to watching TV the way you’re used to – in perfect quality – all of the time.

Get in touch

The #1 TV Tuning & Set Up Service in Newcastle!

Hi, I’m Paul Sutherland, your local TV antenna installation & reception repair expert in Newcastle.

For many years I’ve been servicing homeowners to help them achieve a perfect TV viewing experience with TV reception repair, TV antenna installation and many more TV services.

No matter where you are in Newcastle, we get to you FAST.

Call me now or just fill out our simple enquiry form to request a quote today!

TV Tuning & Set Up Services

If you’re in Newcastle and are having problems getting your TV channels, TV apps or setting up your TV and sound system, TV Magic have all the solutions you need, no matter how complex your situation is.

Whether it’s faulty or poorly installed equipment, a low-coverage area, or you’re just a little bit overwhelmed with changing settings and cables, TV Magic have the experience, specialist instruments and skills needed to get you back to viewing great entertainment without interruption all year round again.

State of the art digital testing instruments
Prompt service – we get to you FAST!
Hundreds of happy customers!
Customer coaching and demonstrating
TV Apps & streaming device installation
Amplifiers & surround sound set up

Get in touch

TV Tuning

Is your TV professionally manual tuned? Many TV reception problems are caused by incorrect tuning.

Can’t you just do an “auto tune?” Well, sometimes that causes the problem!

Have the experts at TV Magic Newcastle professionally tune and set up your TV to ensure you have the best signal all year round.

TV System Set Up

As TV’s become more advanced, they can also become more difficult to correctly set up, which is why TV Magic not only offer TV tuning, but can help set up all areas of your entertainment system.

From wifi connection issues, tuning, free to air channels, foxtel, vast, sound systems and also making sure you have the best settings correctly configured, we’ve got you covered every step of the way.

And if you have signal issues, we are also experts with antenna trouble shooting and installation.

Last but not least, we also offer wall mounting of TV’s to take your viewing experience to the next level!

TV Apps and streaming devices

One of our more popular services these days is helping Newcastle residents find the correct product they need when their current TV finally starts to fall behind a little bit.

Unfortunately with the speed that technology is moving, it doesn’t take long for things to start being superceeded. The good news is there are still many options available to get you back up to speed, without having to buy a whole new TV.

There is quite a range in prices and what each one offers, so before you head out and buy one now, talk to Paul at TV Magic today to find out which suits you best based on what apps and channels you need that may not be supported through you TVs operating system anymore.

Amplifiers & Surround Sound Set Up

If you’re having trouble or are unsure of how to correctly connect your amplifier and sound system, simply call the experts at TV Magic Newcastle.

Over the years, there isn’t much we haven’t seen, so you can be assured that once we are finished, everything will be set up correctly and that you will have the most optimal sound coming from your entertainment system.

We love to see the look on our customers faces when they hear what their sound system actually should sound like!

Are the correct cables being used?

Don’t waste your time trying to install your TV entertainment system without the correct cables, or if you are not even sure if you have the correct gear.

TV Magic carry everything on hand and always make sure the correct cable is being used to ensure optimal operation of your system.

Say goodbye to your cable spaghetti and have a tech come out to you today.

Coaching & Demonstrating

Even though the above services are like second nature to us, we completely understand how difficult it can be to get your head around it all when beginning.

An important part of our service is to fully explain and coach our customers on how to use their new set up, while keeping things as simple as possible once it’s all completed.

The #1TV Tuning & Set Up Service in Newcastle!

With hundreds of extremely happy customers, you can feel safe and secure working with Paul from TV Magic.

TV Magic

5.0

Based on 171 reviews

See all reviews Write a review

Jillian Harvey

01:25 03 Dec 24

Paul did a amazing job. Quality work and cleaned up all mess. Lovely guy as well. Highly recommended. 10/10!.

Lainie Drinkwater

22:32 01 Dec 24

Very impressed with the service.Professional and polite. Definitely recommend TV magic for your aerial TV needs.

Jo Porter

05:50 01 Dec 24

Paul is absolutely amazing & a complete professional. He goes above & beyond & is very friendly, efficient & just does a great job!

alison mcdonald

23:44 30 Oct 24

Paul was very helpful in fixing our antenna and foxtel issues. Would recommend TV magic.

km067

22:32 30 Oct 24

Great service, was on time and very friendly.Antenna issues solved for my TV

Jennifer Psychas

00:15 24 Oct 24

Paul did a great job mounting our TV on the wall. We are an older couple and he took the time to explain everything and make sure we were happy. Absolutely recommend Paul at TV Magic.

Barry Newman

02:51 22 Oct 24

Completley happy tv magic and their service.

Glen Robens

06:58 16 Oct 24

Paul was a great service man gave me lots of information that I requested. Thank you

Barry Bourke

03:23 16 Oct 24

Paul from TV Magic rectified our TV connections very quickly, replaced faulty parts and was thorough with his work .

Haley Reppert

04:18 09 Oct 24

We asked Paul to mount our 75” Samsung Frame TV and we are over the moon happy with how amazing it looks. The job was quick, easy, and he even left no mess for us to clean up. The price was less than what we expected to pay and we could not be happier. Thank you a million times Paul!

Kim B

22:42 06 Oct 24

Very happy with Paul.He did a great job placing my tv on the wall.Competitive pricing as wellVery happy with service.

Donna Relf

02:56 01 Oct 24

Great service, lovely man

Lesley Marks

05:17 30 Sep 24

Prompt and efficient service.Recommend highly

Ross Sasic

02:49 25 Sep 24

Happy with the service. Turned up on time. Knows his job. Recommended!!!

Luxury Loos NSW

00:05 25 Sep 24

Paul has been amazing from start to finish with numerous jobs we’ve asked of him.We would highly recommend him!

otto scevak

04:08 23 Sep 24

Paul the technician was very knowledgeable and supportive. I cannot recommend him highly enough, the discount did soften the blow.

Douglas Davidson

23:47 22 Sep 24

Found Paul very helpful with helping me set up my new TV 📺 great service. Thank you.

Cloud 9 IT Australia

00:11 19 Sep 24

Excellent service, friendly and would highly recommend

Debra Fitzsimmons

02:56 17 Sep 24

Thanks for the quick service and resolving my tv issues

Christine Armour

00:26 17 Sep 24

Professional, courteous, friendly and very knowledgeable highly recommend

Paul Campbell

23:32 16 Sep 24

Tony Williams

02:56 12 Sep 24

Had reception issues and came promptly within 4 hours. Problem identified and solved. Paul is very professional and gets the job done. Thank you Paul.

Aoife Aherne

02:52 11 Sep 24

Great service, have used TV magic twice over the past year. Extremely reliable and efficient, solved the problem timely.Highly recommend. Thanks so much

Mark Higgins

00:48 11 Sep 24

Turned up with a great smile on his face got the job done cleaned up all his mess well done Paul

Janene Porter

00:21 03 Sep 24

Great service!! Very happy

Robert Hines

00:09 02 Sep 24

Good friendly service thanks Paul

Greg Amloh

00:40 29 Aug 24

Prompt, professional, friendly service

Penny Bortkevitch

02:22 28 Aug 24

We are very pleased with the job Paul did for us today and would recommend him tofriends and family confidently. Thank you Paul.

gerry.schipper

04:19 23 Aug 24

Fast, professional and friendly service. Paul sorted out our various streaming accounts, and mounted the new TV. Highly recommended!

daryl richards

02:42 23 Aug 24

Excellent ServiceThank you

Norma Meikle

01:11 07 Aug 24

Very pleased to highly recommend Paul. Prompt service, picked up a new tv and delivered to my home and installed. Something rare today is good customer service so Paul gets my highest recommendation.

Coral King

04:50 01 Aug 24

Great service. Friendly and helpful.

PETER CARR

23:36 30 Jul 24

Excellent service and highly recommend TV magic service in Newcastle.

Shelby Matthews

04:11 25 Jul 24

Thank you so much to Paul from TV Magic. He went above and beyond in his service to meticulously make sure our TV was mounted correctly. I appreciated his professionalism and how friendly he was! Definitely recommend.

Kristine Mortenson

06:52 23 Jul 24

Paul was most helpful and resolved my tv issues! Happy Jan 🤗

Margaret Woodhouse

00:51 16 Jul 24

Paul from TV Magic in Newcastle did a wonderful job installing our tv to the wall. Nothing too much trouble, Excellent service from Paul, very knowledgeable, professional and very prompt service. Lovely to deal with, a very tidy tradesman, we couldn’t be happier. Reasonably priced too. Thanks Paul 😊

Lajos Feher

06:41 12 Jul 24

Great friendly service.Gratulalok nagyon jo mester.Izuzetno dobar majstor hvala ti puno.dobruva issszervising ub.

Joe

03:23 11 Jul 24

Paul was punctual, polite and did a great job. Also inexpensive. I highly recommend Paul to anyone needing a quick efficient fix.

June Beckett

01:59 11 Jul 24

Very pleasant and helpful. Fixed all my problems quickly and efficiently. Happy to recommend.

JD S

22:42 18 Jun 24

Paul from TV Magic is just - magic! Always prompt cheerful and super efficient, on time, reasonably priced, couldn’t ask for more! I always use Paul and TV Magic for all my TV needs! Thanks Paul for helping out our families.

Beau Brittany Lancaster

05:27 14 Jun 24

Paul did an excellent job mounting our television, it looks so much cleaner on the wall than the mess of cables we had on top of our tv cabinet. He was prompt, tidy, thoughtful and knowledgeable. Very happy we chose TV Magic and would recommend to others! Thank you

Evie Masters

01:23 14 Jun 24

did a good job my tv is all safe

Carol Jones

04:46 07 Jun 24

EXCELLENT

Peter Rektor

00:44 29 May 24

Absolutely would recommend Paul he was fantastic

kerry o

01:03 28 May 24

Paul was very polite and cleaned the area up beautifully after finishing installing our frame tv, very happy with his work great result.

Kelvin Cooper

09:54 24 May 24

Paul from TV Magic installed my new aerial and cabling, he did an excellent job and nothing was any trouble. He arrived on time and cleaned up the work area when he was finished which was very professional.I would highly recommend TV Magic for all you TV solutions.

Tamara Lilley

00:54 24 May 24

Paul has been more than helpful with installing our starlink and booster services. When I was having trouble with starlink he made every effort to help fix what he could. If you are looking for prompt and knowledgeable service I recommend TV magic!

Jo Porter

06:04 16 May 24

Knows his job very well Happy with the outcome Ko and utube up and running again Thankyou Paul

Steven Sullivan

01:48 15 May 24

Very pleasant and easy going

Robyn Stewart

03:51 09 May 24

We are really happy with the job. Paul was professional and reliable. He kept us updated with arrivals and times and was punctual. We would be happy to recommend him.

Daphne Short

03:18 01 May 24

Paul came and was very helpful and assisted me with my new TV in Fern Bay.

Kerrie Harrington-Rolfe

05:21 30 Apr 24

Paul from TV Magic removed the old aerial and disposed of it then installed a new compact aerial on my roof which now allows perfect reception for my entire home without the worry of a tall extension being storm damaged as had happened in the past. He was efficient, pleasant, very knowledgable. Paul also installed my Eufry solar panelled security system. Again the installation was very successful with an emphasis on my security and my neighbours privacy. I appreciate his good workmanship and polite friendly manner. I would recommend his work and services highly.

Angie Sitar

01:29 23 Apr 24

Fantastic service provided by Paul.Was prompt efficient, super tidy and friendly ! Would definitely recommend to others 😁

Matthew Mansfield

07:09 09 Apr 24

Had Paul wall-mount my 85" TV - great communication in the lead up to the service, and he got the job done efficiently and professionally. Would happily recommend to anyone looking for TV mounting (or other services!)

Deborah Wilkins

02:13 09 Apr 24

I cannot recommend Paul from TV Magic Newcastle highly enough. Not only was he professional and on time, he happily explained all of my options in regards to mounting my TV. His service is second to none - he went above and beyond, a quality that is rare in this day and age. If you ever need a TV mounted to your wall at a fantastic price do not hesitate to call Paul - you definitely won’t regret it!

Richard Tarrant

06:32 29 Mar 24

What a great service. Paul was professional, knowledgeable and took great care with my 85” The Frame TV wall mounting and installation. He also fixed a reception issue on another TV. Highly recommended.

Susan Hunt

04:46 24 Mar 24

Paul from TV magic provided an exceptional service when we recently engaged him to install our much anticipated new big screen TV. After recently moving to the area we were really looking forward to having a TV again after several months of watching our favourite shows on a small laptop. Paul was very patient because we had to change our booking several times due to a mixup with the delivery of our new TV. Paul is clearly very skilled in all the technical aspects of his craft and has all the necessary equipment plus extra on hand to cover all contingencies. As an added bonus he has wonderful people skills and was a delight to welcome into our home. Paul went above and beyond the requirements of the installation and made sure it was set up with all our favourate apps and we were briefed thoroughly on how to operate the tv correctly. I would have no hesitation in recommending Paul to others and will be certain to seek his services again should they be needed in future!

Dianne Rich

23:26 14 Mar 24

We called Paul from TV Magic to help us with antenna & TV problems. He was so prompt with his response & an appointment was made. Paul was on time & explained to us what was needed with much patience. I certainly recommend Paul for any TV problems.

Geoff Rich

06:04 14 Mar 24

More than reasonable; excellent service; very patient setting up and providing instruction to a couple of "old" folk; on time, on price. Highly recommended.

Alisha Gooley

02:49 14 Mar 24

Paul was friendly, punctual and knowledgeable.Would recommend

Zeon Bagnall

03:40 13 Mar 24

Amazing exceptional service from TV, Magic and Paul even took the old TV away and great guy. Great service

Deane Gudsell

06:48 07 Mar 24

Paul was great. Came as promised. Very knowledgeable and flexible with solutions offered.Very happy to recommend TV Magic

Oldrich

02:57 05 Mar 24

Paul arrived on time and quickly identified the problem. He also advised on several other issues we had. We found Paul to be polite, courteous and professional and would call on him again. We would certainly recommend him to one and all.

Terence Coombes

03:01 04 Mar 24

Paul solved my problem very quickly and was extremely helpful and friendly.Would highly recommend his company.

Janet Jones

03:49 01 Mar 24

Paul was wonderful!! Very professional and had the problem sorted very quickly. I will highly recommend his business to everyone!!

reilly bateman

05:56 28 Feb 24

We had Paul come to our home in Gillieston Heights and mount a 98 inch flatscreen to our wall. He was professional and efficient that we booked him in for another job. Highly recommend his service

Wendy Whitford

12:42 27 Feb 24

We got a new TV and it wasn’t set up properly (we only released this after the person left) we couldn’t get in contact with the person who installed our new TV so I googled TV tuning person and TV Magic came up first so I rang them and luckily for us Paul was able to come out that afternoon and set everything thing up for us he put everything on one control which made it all so much easier for us, Paul arrived early which was great he was efficient, polite and explained everything to us and what he charged us for the job was fantastic and very fair, my partner Brett and I highly recommend Paul we couldn’t be more happier with his help

Gavin Bateman

03:25 26 Feb 24

Great service. Came out quickly for a quote and got the work done on the spot with no hassle. Will definitely be using again. Top work.

Thelma Postlethwaite

02:34 23 Feb 24

Did the job with great success

Chloe Male

10:41 22 Feb 24

Paul is exceptional at his job. He understood what we were wanting with the safety of wallmounting our 100inch TV and he executed it amazingly.He is also very fair with pricing.

Clare Higgins

02:26 20 Feb 24

Great service, very fast and affordable Bolton Point.

Wendy Watts

02:00 15 Feb 24

Great professional service would highly recommend Paul

Gavin Cull

04:33 14 Feb 24

Paul done a fantastic job installing my bedroom tv on the wall. Definitely recommended Paul for all audio visual needs.

kim foran

02:06 14 Feb 24

Awesome service… came same day I called and fixed the problems straight away and also fixed our outside tv as well. Would definitely recommend tv Magic to anyone that needs a tv repair.

Maria White

23:16 07 Feb 24

Paul is a great guy would recommend him to anyone

Prahlad Little

12:06 07 Feb 24

Paul is a weapon at what he does.

Dr Espen Wold-Jensen

11:30 07 Feb 24

This business has integrity.Love the service and results!

David Prater

02:11 07 Feb 24

Had issues with pixilation on one TV channel, contacted Paul and as arranged Paul was on time, very efficient, helpful and got it all sorted. Would highly recommend Paul/ TV Magic Newcastle .

chris harpur

22:00 06 Feb 24

The very best service and very prompt

Philip O'Connell

00:11 06 Feb 24

Man of great integrity and marvellous work done recommend him to anyone

Jimmy Nguyen

14:02 25 Jan 24

I can't recommend Paul enough, very professional, knowledgable.He went above and beyond to help mount my 75inch TV at my apartment and even gave his own touch to it.10/10 turnout will defiantly use his service again in the future.

Karen Reid

03:25 22 Jan 24

Excellent service, installed new antenna in FERN Bay, great customer service

Fairlie McNicol

01:14 22 Jan 24

Paul came and wall mounted 3 tvs in our home. He was friendly, efficient and paid great attention to detail. Fair prices as well. Highly recommend.

ben harris

03:22 21 Jan 24

Paul was very helpful and knowledgeable from first enquiry to job completion, a seamless experience, wall mount perfectly installed

Warren A. Reilly

01:54 19 Jan 24

Paul was excellent. Highly recommend.He arrived on site a few minutes early, sourced the problem immediately and gave us a clear and accurate understanding of our options.He was easy to work with and honest.TV Magic are the kind of professional company we hoped to find. 👍🏻

Maria Curtis

23:53 16 Jan 24

Paul has come to our house on many occasions, and we have found him extremely honest, efficient and always willing to assist in any way.We would recommend this company highly.

Vicki Griffiths

02:49 09 Jan 24

Paul was very professional. We received a reminder text about our appointment. He turned up on time and his cost was reasonable. Happy to refer him….

Daniel Smart

22:07 29 Nov 23

Paul did an exceptional job and was a pleasure to deal with. Would highly recommend Paul for all your TV installation needs.

Marian Jones

02:36 22 Nov 23

Very pleasant and helpful. Very professioal. Prompt in returning my call.

randal mason

00:21 14 Nov 23

Very happy with the service

Cheryl Stevenson

03:37 10 Nov 23

Made a call to a few other companies to have our antenna fixed no one could help until next wk. Then called TV Magic with prompt same day service Wouldn't say they were ok id say they were GREAT. Polite and friendly service. Very happy.

Michael Stevenson

03:24 10 Nov 23

Tv Magic is excellent I called them on a no signal issue and they were out here in hour's tv signal was fixed in 5 minutes very happy with the service and would recommend to anyone they are Magic at a great price

Shirley Sorensen

22:47 06 Nov 23

Paul arrived at our home in Merewether at the time and date we had scheduled. He was professional and courteous, and promptly dealt with our TV aerial issues, and updated our television to all available channels. It really was "magic". We were also very impressed with the range of services he provides and we will definitely call him again to discuss our future telecommunication needs.

Talor hamilton

22:11 05 Nov 23

Great friendly service and very knowledgeable and problem was solved straight away, would highly recommend

Gary Sutcliffe

05:49 02 Nov 23

Paul was a brilliant tradie with heaps of knowledge about the tv & aerials would recommend him anytime thanks Paul

Mick Abela

10:18 01 Nov 23

Great friendly service. Paul turned up when he said he would. Fast install and a nice guy to boot. Even gave me some advice on my theatre setup. Shame I only needed one antenna.

Keith Hall

07:55 25 Oct 23

Had several issues with tv performance etc. Plus needed another connection fitted. Gave TV Majic Newcastle a call .. and was extremely happy with the service. Paul addressed every issue and was friendly professional .. was also quite happy with the cost.

Toby Carmichael

03:03 25 Oct 23

Paul was quick in coming out to my unit to diagnose my TV Arial issues. he was very friendly and cost effective.

Lyn Jiear

06:24 13 Oct 23

Shortland area. 2 TVs & apps Set ups, excellent service and patience.

Peter Jiear

06:12 13 Oct 23

Great serviceWould recommendPJShortland NSW

Get In Touch With The #1 TV Tuning & Set Up Experts In Newcastle

Get in touch

Other Services We Specialise In

We don’t just help with TV tuning and set up.
No matter what your TV issue is, Paul at TV Magic have you covered every step of the way.

TV Antenna Installation & Reception Repair

Get back to watching your TV with picture perfect, crystal clear reception.

Learn More

Wall Mounting Installation & TV Set Up

Have your TV securely & professionally wall mounted for a modern, space saving look.

Learn More

Home Theatre & Media Room Design & Install

We will bring to life that home cinema or media room you’ve been dreaming of!

Learn More

Still Have Some Questions?

We’re more than happy to jump on a phone call with you to discuss your specific issues, but if you prefer to keep browsing, simply check out our FAQ section below.

What suburbs and areas of Newcastle do we service?

We service absolutely ALL areas of Newcastle, so get in touch now and let us take care of your requirements.

Can you help with freeview apps disappearing from my TV?

Absolutely! This is becoming a common issue with how fast the technology is moving. As your TV’s operating system becomes older, support may be dropped from apps like 9Now, 7Plus etc. There are many potential solutions we can help you with that could save you from needing to buy a new TV.

My picture is so clear, why do I need a new antenna?

There are many pages online (including government websites) with information on this topic regarding digital TV. The quick explanation is: Digital TV always is clear. When the antenna signal is weak (or weaker than it should be) digital tv channels will ‘pixelate’. In the old days of analogue, a weak signal would make your channels ‘snowy’.

If it is a weak signal that has been diagnosed by the technician (using a state of the art signal meter), then just like your car, if the problem doesn’t get fixed it will eventually get worse. And in time, it will pixelate more, and/or your other channels will begin to pixelate or drop out until the problem is resolved. The good news is, unlike your car, once your antenna is serviced it lasts a lot, lot longer than your car. It won’t need doing again for many, many years.

Now, just because the problem has been diagnosed as a weak signal doesn’t mean its necessarily your old antenna but it is always your antenna system. An antenna system can be made up of cable, splitters, joins, wall plates, leads, baluns, junction boxes, tuning, amplifiers, power packs, even antenna alignment and antenna positioning – a number of factors that can prove to be singularly or a combination of culprits resulting in the problem.

A lot of people say: ”It got better’ or it’s just the ‘weather’ or it’s only channel 7″. This is the same as your car: “oh it only does it up hills” or ”it only does it when it’s cold”. Meanwhile the mechanic knows your car will break down, and so, in time, it does. Tv Reception is no different. Weak signal causes channel 7 to break up but soon it will be channel 9, then channel 10 and then all of them. Weak signal causes digital tv reception to break up in bad weather, but soon it won’t be the bad ‘weather’, – it will just break-up or dropout in any weather condition, period.

We want you to have good tv reception! Like the reception we have at our own homes! You should be aware that there is no reason, for ALL your tv channels to not be working ALL of the time! It doesn’t matter what the weather is like or where you live! So if you are putting up with pixelation – the truth is – eventually it will get worse.

What services do we provide?

Our services include: TV tuning, digital set top box and all AV equipment, TV set up and wall mounting installation. Home theatre, cinema and media room design, supply and installation. Reception repair, antenna repair and installation, new tv points, foxtel points. Pay tv distribution. Universal remote programming, satellite dish installation, tv system coaching, multi room media installation and home automation. Commercial antenna systems, head ends, amplification and system engineering and design. Wall mounting of all types of tv, home cinema design, multi room audio, c-bus. Insurance quotes for damaged televisions, off the plan designs of home cinemas and home theatre wiring. Pre-wire fit outs for tv points, home theatre and antenna outlets. Surround sound speaker cable concealment & more.

What is the warranty period?

On all workmanship and equipment supplied there is a standard 12 month warranty unless described otherwise on the invoice.

Do we actually “fix” televisions?

Generally not. However, if the problem has anything to do with your remote not working, your tv turning off, not turning on channels not working properly – these are problems we fix ALL THE TIME. And we will fix it on site, you don’t have to take your tv anywhere! Call us with your problems and we’ll give you some advice – we may be able to visit to look at your problem!

What licenses/qualifications/training do we have?

The licenses, qualifications and training of our technicians include: Matchmaster, THX certified, Government Endorsed Installers, CEDIA, Restricted cabling licence, Low voltage cabling licences, OH&S training and awareness, Safety at Heights training & Master builders – BSA.